Salon Booking - Salon Management App


Warnings

  • As of 1 November 2022, our Mobile App will be replaced by a Web App accessible from version 8.3 onwards. The previous Mobile App is no longer supported.
  • The mobile Web App synchronised with the website.
  • The mobile web app is available in the Web Package of Quick Learning -Lycnos
  • The mobile web app is designed to offer the salon administrator and all staff a simple tool to control, manage and create bookings.

How to add the Salon Booking Web App icon to your mobile phone

Android

  • Start Chrome on your device Android and open the web page urldeltuosito/salon-booking-pwa (e.g. for the hairdresser.com go to the following webpage: hairdressing.com/salon-booking-pwa
  • Tap the button Menu and then where does it say Add to homescreen.
  • Give the link a name and Chrome will add the icon to the home screen, which will behave exactly like a Mobile APPicon can be moved wherever you want.
  • By clicking on the icon, the Salon Booking Web APP will appear on the Chrome platform
  • Use the usual APP switcher (the button with two small rectangles) to close or resume the APP (on Chrome)
  • Using other browsers instead of Chrome should work equally well.

iOS

  • Start Safari on your device iOS and open the web page urldeltuosito/salon-booking-pwa (e.g. for the hairdresser.com go to the following webpage: hairdressing.com/salon-booking-pwa
  • Tap the button Share in the browser toolbar (the rectangle with an upward-pointing arrow at the top of the screen on an iPad and at the bottom of the screen on an iPhone or iPod Touch) and, scrolling down, choose Add to Home Screen.
  • Give the link a name and Safari will add the icon to the home screen, which will behave exactly like a Mobile APPicon can be moved wherever you want.
  • By clicking on the icon, the Salon Booking Web APP will appear on the Safari platform
  • Use the usual APP switcher (the button with two small rectangles) to close or resume the APP (on Chrome)
  • It is not possible to use browsers other than Safari for Web Apps

Video (in English)

 


Instructions

Upcoming bookings

mobile web app of the exhibition booking system

 

Login

To access the mobile web app, you must have obtained access from the Webmaster to the Salon Booking section of the website.

Granting access to staff members of the salon

While the website administrator has access to the mobile app by default, if you wish to grant access to your salon staff member as well, you need to create an account for each of them on the site and assign them a separate 'Salon Staff' role.

Upcoming bookings

This tab shows upcoming bookings that have the following statuses:

  • Confirmed
  • Pay later
  • Awaiting Payment
  • Waiting for

You can filter these bookings by time interval and also by assistant, if you have the 'Assistant Selection' option enabled.

Booking calendar

 

 

The Calendar

You have a calendar where you can check your bookings by date. We use a colour system to make it easy to see when a date is over or unavailable, when it is completely free or when it is still free despite already having a reservation.

The time slot

Once you have selected a date, scroll down and you will see all the individual slots for that date and the bookings for the day. You have a quick overview of the slots still available and add a booking on a free slot by simply clicking the '+' button for the desired time slot.

Adding a new reservation

Once you have selected the desired time slot for a new booking, you can easily select the customer from the current ones or enter the details for a new customer.

When you add a service or assistant to a booking, the system will inform you if you are selecting an unavailable service or assistant by colouring them orange.

Reservation details screen

By clicking on an existing booking you can easily take a look at the details and perform these tasks:

  • Send an SMS to the customer
  • Call the customer
  • Modify current booking

Customer address book 

Enable push notifications

The App is also equipped with a Push notification system that can be managed from the plug-in on the

Settings > General > Push Notifications

mobile app for salon booking

Localisations

Our mobile app is available for the following languages:

  • French
  • Spanish
  • Dutch
  • German
  • Polish
  • Turkish

Troubleshooting

Follow these tips in case you have problems using the app.

Access problems

Other problems

If you encounter other problems, we suggest you follow this guide: https://salonbookingsystem.helpscoutdocs.com/article/94-how-to-debug-issues (in English)